Improve your call center customer experience with automation.

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Here's how call center automation improves the customer experience:

  • Reducing customer wait times or time in queue 
  • Optimizing call handle times Improving first-call resolution rate 
  • Meeting and exceeding service level agreements 
  • Cutting down the percentage of blocked calls and call abandonment rate 
  • Decreasing average after call work 
  • Obtaining higher net promoter scores

76% of customers say it's easier than ever to switch service providers due to bad CX. Prevent this by automating your call center.